Novabeans Terms and Conditions and Grievance Redressal Policy


User Agreement

The Terms and Conditions (T&C) contained herein along with the Privacy Policy, Returns Refunds and Warranty Policy and Terms of Use, form an Agreement regulating our relationship with regard to the use of NOVABEANS's Platform (Sites) by you. These terms of use (Terms) constitute a legally binding agreement between you and the LLP / regarding your use of the web site i.e. www.novabeans.com , shop.novabeans.com , www.shop.novabeans.com or (anything) novabeans.com hereafter referred to as site (the Site) and any services offered by the LLP including but not limited to delivery of content via the Site, any machines, products, devices and/or otherwise (the "the Service"). By accessing the Site or Service and/or by clicking "I agree" or “Order” or any content reviews, you agree to be bound by these Terms. You hereby represent and warrant to the LLP that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian’s registered account. You agree to register prior to uploading any content and / or comment and any other use or services of this site and provide your details including but not limited to complete name, age, email address, residential address, contact number. Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. Novabeans may add to or change or update these Terms of Use, from time to time entirely at the its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of Site and any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions/amendments. You accept the Site Terms of Use, Return & Warranty Policy, Privacy Policy and other Site policies by clicking the "secure login/register" or “Buy” or any button when registering and logging or making purchase or leaving comments or suggestions, into the Site; accessing or using Site, services, applications, and tools provided herein; or as otherwise indicated on a specific site, service, application, or tool from time to time. Some Site services, applications, and tools may have additional or other terms, agreements, or policies that govern their availability and use. Your use of and access to such sites, services, applications, and tools are subject to any and all terms, agreements, or policies applicable to them. Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

Definitions

"Agreement" means the Terms and Conditions (T&C) contained herein along with the Return & Warranty Policy, Privacy Policy and Terms of Use including other T&C at other portals of Novabeans under the Novabeans brand name. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced. "Site"or " Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites" means the Novabeans online shopping platform owned and operated by Novabeans or through its manangement or marketing partner(s), which provides a venue to the users of Novabeans.com or shop.novabeans.com or any other links associated with novabeans.com to view / information providing / blog / seller’s representation / educational content / education services / model manufacturing / printing service / buy the products listed / displayed at Novabeans by the Seller. "Vendor" / "seller" / "affiliates" shall mean the person or any legal entity who offers for sale, sells, displays, the products on the online shopping platform provided by www.novabeans.com , shop.novabeans.com , www.shop.novabeans.com or (anything) novabeans.com / website and delivers the ordered products to the customers. "Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites by placing an order for and or purchases any products offered for sale on Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites. "User/You" means and includes you and/or any person or an entity including Vendor/Seller using or accessing the services provided on this Site and any person who access or avail this site of the LLP for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the Site. "Product/s" connotes the goods, services promoted / displayed on the Site and offered for any use / sale. “Information” connotes the information / blog and/or mock-up just as display or information to readers of the site.

Online Purchases

This Website is only a venue where Users may meet and interact with one another for their services, sale information, learning and purchase transactions. Therefore, Novabeans may acts as a facilitator/service agent/ information broadcaster and/or content provider for such sale and all commercial / contractual terms are offered by and agreed to between buyers and sellers alone. The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to products and services, etc., over which the seller has complete control and the same may be subject to change. You agree, understand and acknowledge that Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites is an online shopping platform, a venue enabling the users to buy any product listed on the Site at the price indicated therein at any time from any place. You further agree and acknowledge that the Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites is not involved in any sale and purchase of goods/products listed on this Site. Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites is only an agent/service provider/ information bureau and a facilitator, an intermediary and is not and cannot be a party to or control in any manner any transactions between the Vendor/Seller and the Customer/Buyer. Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites shall neither be responsible nor liable to mediate or resolve any disputes or disagreements between the Users and the Vendors. Novabeans shall neither be liable nor responsible for any actions or inactions of Vendors and/or Sellers or any breach of conditions, representations or warranties by the Vendor or manufacturer of the products. Misprinting information on the website and or reviews left by users through their entries either in blog or product. Novabeans does not sell or retail any products and does not ensure that the Users shall perform their obligations in respect of the transaction concluded on this Site and further expressly disclaims any warranties or representations express or implied in respect of quality, safety, merchantability, fitness for a particular purpose, or legality of the products listed and transacted on Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites. You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. The Site is a channel of communication whereby the Users can reach a larger base to buy and sell items, information or services. Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall any right, title or interest over the items vest with Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites nor shall Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites have any obligations or liabilities in respect of such contract. Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered, returned undelivered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply/till stock lasts. Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites is not responsible and shall not be responsible for any non-performance or breach of any contract entered into between Users. All orders shall be pre-approved with an acceptable method of payment and the seller / manufacturer of the product / service as established by Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites which may call for and require additional verification or information. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment from the Buyer, the Vendor shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway. Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

The agreement between you and Novabeans is subject to the following terms and conditions:

Reviews, comments and other content

Users of our website may post reviews, comments and other content; as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". In case a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content, Novabeans reserves the right to remove, refuse, delete or edit any content that violates these Conditions of use and, or terminate your permission to access or use our website. User surveys are gathered / taken and assembled from various public forums and customers may have access to such reviews. This in no way is the view of Novabeans or any of its affiliates / employees. They are based on surveys only. Customer(s) and user(s) or the site are required to do their own research and reviews before purchasing or deciding to purchase a product/service.

Typographical & Misprints , Errors or Publishing of Incorrect Information

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our Vendors or suppliers, Novabeans shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Novabeans shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, Novabeans shall issue a credit to your credit/debit card account in the amount of the charge.

Products Description and Pricing

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description. Novabeans and\or Novabeans's Vendor\Seller, will attempt to be as accurate as reasonably possible while providing Product descriptions and pricings. However, Novabeans or Seller do not warrant that descriptions or other content or prices related to the Products or other information and content contained in this Novabeans website is accurate, complete, reliable, current, or error-free. If a Product showcased on this Novabeans website (www.novabeans.com , shop.novabeans.com , www.shop.novabeans.com or (anything) novabeans.com) is found by You not to be as described, upon receipt of the same in pursuance to placing an order on the Seller through the Site, your sole remedy is to return it in unused (seal intact) condition to the Seller or Novabeans (as the case may be). In the event if the payment has been processed by Vendor\Seller for the returned Product(s), the refund amount shall be credited to your credit/debit card account and the same shall be duly notified to by email to your email address provided at the time of registration. Charges displayed on the site includes only the cost of the product., Service fee for payment, facilitation fee and shipping charges will be levied/charged extra as applicable.. Similarly for any applicable refunds the full amount, which has been charged, is refunded. All prices and availability of products are subject to change without prior notice at the sole discretion of Novabeans.

Online Payment

In order to facilitate payments for Product(s) purchased by You through www.novabeans.com , shop.novabeans.com , www.shop.novabeans.com or (anything) novabeans.com shopping, (Novabeans), at the request of the Sellers, offers an online payment gateway facility that will facilitate You to make payments in respect thereof to the Sellers/Novabeans using netbanking, credit/debit card account or any other mode acceptable and made available to the customers from time to time, subject to Your complete acceptance and adherence to the terms and conditions hereof as well as the terms and conditions of the website of the payment gateway service provider/s. It is hereby clarified that Novabeans does not itself collect any amount from the purchasers and the entire payment transaction (including collection from the purchasers and distribution to the Novabeans Vendor\Seller's is conducted by the online payment gateway facility provided.

Credit card details

You agree, understand, undertake and confirm that the credit/debit card details provided by You for making payments for Product(s) purchased through www.novabeans.com , shop.novabeans.com , www.shop.novabeans.com or (anything) novabeans.com, either through the on-line payment gateway mechanism will be correct, current, complete and accurate and you shall not use the credit card/ debit card or any other bank account which is not lawfully owned by you. The aforesaid information provided by You will not be shared by Novabeans with any of the third parties unless required by law, regulation or court order or for facilitating and completing the purchases made by You or its Vendor\Seller will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details in anyway.

Order Tracking Facility

You understand and agree that Novabeans and this Site also provides hosting services to its Vendor\Sellers to also provide 'Order Tracking Facility' to the Registered Users in respect of their orders placed with Novabeans Vendor\Seller. All such Order Tracking Information and results are third party user generated contents. Novabeans neither initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modify the information contained in the transmission. Novabeans has no control over the third party agencies/partners generated contents (depends on the input made by the third party agencies/partners) and shall not be liable for the same in any manner. Novabeans's Vendor\Seller provides the said facility as a free service, without any obligation to do so,. However, it assumes no responsibility for any inaccuracies that may creep in such information provided to the Users or in regard to the timeliness of such information.

Disclaimer Of Warranties/Limitation Of Liability

USER ACKNOWLEDGES THAT THROUGH THIS SITE, NOVABEANS MERELY ACTS AS A FACILITATOR, IN ORDER TO FACILITATE HIGHEST QUALITY SERVICES TO THE USERS. NOVABEANS DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, BUT SHALL ENDEAVOUR TO ENSURE USER FULLEST SATISFACTION. NOVABEANS IS NOT LIABLE FOR ANY CLAIMS AGAINST LACK OR DEFICIENCY OF SERVICES; NON-FULFILLMENT OR UNSATISFACTORY FULFILLMENT OF PRODUCTS AND SERVICES PURCHASED BY USER FROM THE THIRD PARTY. THUS, NOVABEANS SHALL NOT HAVE ANY LIABILITY WHATSOEVER FOR ANY ASPECT OF THE ARRANGEMENTS BETWEEN THE USERS OF THE SITE AS REGARDS THE STANDARDS OF PRODUCTS AND SERVICES. IN NO EVENT SHALL NOVABEANS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES RESULTING FROM: (A) THE USE OR THE INABILITY TO USE THE PRODUCTS AND SERVICES; (B) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICES; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF THE USER'S TRANSMISSIONS OR DATA; (D) ANY OTHER MATTER RELATING TO THE SERVICES; INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE. NOVABEANS SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE WEBSITE DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE WEBSITE THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND NOVABEANS'S CONTROL. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. THE CLAUSE SHALL SURVIVE THE TERMINATION OR EXPIRY OF THIS AGREEMENT.

Registration

Registration of the User on the Website is Mandatory. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's under ID and Password for any purpose whatsoever without proper authorization from such party. User are responsible for the security of User's password and for all transactions undertaken using User's password through our service. User confirms that he/she is the authorized holder of the credit card or the original account holder used in the transactions under this Site. Novabeans will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of user's ID/password/credit card number/account details number for using Novabeans's Services. The user also agrees and undertakes to immediately notify Novabeans of any unauthorized use of the user's password or user ID and to ensure that the user logs off at the end of each session at the website. Novabeans shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement. The User also agrees to:

Indemnity

You shall indemnify and hold harmless to Novabeans and (as applicable) Novabeans's parent, subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

Termination /Suspension

Novabeans reserves its right to limit, refuse service, restrict, suspend, prohibit access to the Site, terminate your account and services; (Terminate this Agreement; Terminate or suspend your access to the Web Sites; Move, or remove any product or service that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of this Site) at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms of Use. Upon such termination or suspension, your right to use the Novabeans Website(s) including Novabeans Corporate Website / Novabeans Shopping Platform and/or other novabeans sites's Web Sites will immediately cease. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later. The User agrees that Novabeans may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, possible legal liabilities, infringing the intellectual property rights of any third party, anything acting inconsistently with the letter of spirit of our policies or harassing our employees etc.

Relationship

None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and Novabeans and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the Website, the User authorizes Novabeans and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed Novabeans and its agents as their agent for this purpose.

Entire Agreement

The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.

Headings

The headings and sub-headings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Service or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Communication with Users

Novabeans reserves the right to communicate with Users regarding this site and User's use of this site or any product or service purchased by User on this site.

Force Majeure

Novabeans shall have no liability to you for any interruption or delay, to access the Site irrespective of the cause.

Governing Law

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of New Delhi.

Notice of Copyright Infringement

Novabeans is not liable for any infringement of copyright arising out of materials posted on or transmitted through the site, or items advertised on the site, by end users or any other third parties. Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature addressed to Grievance Officer at info@novabeans.com with SUBJECT: GRIEVANCE or write at the following address:
Novabeans Prototyping Labs LLP
G-4/6, DLF, Phase 1, Gurgaon, 122001
India

request you to please provide the following information in your complaint:-

Copyright Notice

Copyright ©2014 Novabeans. All rights reserved. This disclaimer/terms of service notification is subject to change without notice.

Contact Us

Should you have a problem with our use of your personal data, please let us know and we will make all reasonable efforts to meet your concerns. In case you have any questions or comments regarding this Privacy Statement, please send us an email to info@novabeans.com with the subject: PRIVACY POLICY.



NOVABEANS Prototyping Labs LLP
www.novabeans.com
info@novabeans.com

This TOC policy is subject to change without notice.

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